FAQs
You can manage most registration details through your RunSignup profile. This includes updating your personal information, changing your shirt size, switching distances, transferring your registration, and resending your confirmation email.
Log in to RunSignup.com and select Profile to find your registration and available management options.
Log in to your RunSignup profile to see your upcoming events. You can also check your confirmation email.
Yes! You can transfer your registration to another person through your RunSignup profile.
Tutorial: Transfer to Another Runner E.g. Bib-exchange between someone you know; requires their email address.
Yes! You can change distances through your RunSignup profile, subject to availability. If you're moving to a more expensive distance, you'll pay the difference in registration fees.
Yes! We allow transfers to another 3W Races event with at least 72 hours' notice. A $15 transfer fee generally applies, and the remaining value of your original registration is applied toward the new event.
If you've already transferred your registration once and need to transfer again, please email info@3WRaces.com for assistance.
Tutorial: Transfer to Another Race E.g Change events/races entirely! (Run Sign Up, our registration platform, refers to each event as the "race." I.e. The Heart Throb 5k vs. the Prairie Dog Half. Yes, we do allow racers to transfers to different races with 72 hours notice. Please note that a in most cases, a $15 transfer fee is applicable. It will take what you paid for the event you're currently registered for and apply that amount, less $15, toward the new event. NOTE: If you are transferring a race for a second time, you will need us email us or it will charge you the full amount of the new race fee.
After registering, you have a 15-minute window to cancel the transaction. After that, all sales are final and registrations are nonrefundable.
If you purchased optional registration insurance, refer to your confirmation email for instructions on filing a claim.
Please don't complete your registration yet! Email info@3WRaces.com with the code, where you received it, and a photo if applicable.
We'll look into the problem. If a scheduled price increase occurs while we're resolving a valid code issue, we'll honor the applicable price.
Yes! Active U.S. military service members may request a 10% discount code by emailing info@3WRaces.com with their rank and branch of service.
The code may be used for eligible 3W Races events during the calendar year in which it is issued. Proof of service may be requested at packet pickup.
No. We do not currently offer complimentary elite entries.
Absolutely! A friend or family member can pick up your packet for you. Please provide them with your registration confirmation or QR code for pick up.
If you can't race, you're still welcome to pick up your packet during scheduled packet pickup hours.
Unclaimed packets, shirts, and other race swag are not held or mailed after the event. Unclaimed items may be donated.
Of course! Children participating on their own two feet must be registered.
Children who remain in a stroller for the entire event do not need a separate registration. This helps us maintain accurate participant counts for permits, safety planning, and race supplies.
Yes. Please start toward the back of the group and be considerate of other participants, particularly on narrow sections of the course.
Well-behaved dogs on short leashes are welcome. Please keep your dog close enough that the leash doesn't interfere with other participants, start toward the back, and clean up after your dog.
Yes. Please keep the volume low or leave one earbud out so you can hear announcements, volunteers, course marshals, and other participants.
We're in Colorado, and November weather can be unpredictable! The race generally takes place in rain, snow, and cold temperatures.
Severe conditions such as lightning, tornadoes, or whiteout conditions may require changes or cancellation for safety reasons.
We'll communicate important updates by email and through the race website. Weather-related cancellations do not result in registration refunds.
All 3W Races events have a cup-free finish area. We'll provide water for refilling your personal water bottle, but we won't have disposable cups at the finish line.
Biodegradable cups are used at course water stations.
GPS watches and phone apps don't always match a measured race course. Buildings, trees, turns, satellite accuracy, and the path you take can all affect the distance recorded.
We measure our courses using established measurement methods, including a Jones Counter and bicycle computer. Following the shortest measured route may produce a different distance than your GPS device records.
Overall awards are based on gun time. Age-group awards are based on chip time when chip timing is available.
Overall winners do not double-dip into age-group awards. Once someone receives an overall award, the next eligible finisher moves into the age-group placement.
Age is determined as of race day. The event's Awards section lists the specific categories.
Awards must be collected at the event. Unclaimed awards are not mailed.
Results are posted online after the race. You can also enable free email or text-message results notifications through RunSignup during the registration process.
City Park Classic is professionally produced by 3W Races in partnership with CU Anschutz to raise awareness and support for pancreatic cancer research.
Registration fees support the costs of producing the event, including permits, equipment, participant amenities, timing, staffing, and other race-day services.
Separate sponsorship, donations and fundraising support the designated pancreatic cancer research mission.
No. Your registration fee pays for participation in the event and is not a charitable donation.
If you'd like to contribute directly to pancreatic cancer research, you can make a separate donation through the event's fundraising page.
Not at all! Fundraising is optional. You're welcome to run, walk, donate, fundraise, or combine those activities.
Yes! You don't have to participate in the race to support pancreatic cancer research. You can make a donation or get involved in fundraising through the event's fundraising page.
No. City Park Classic is an in-person event. We do not offer a virtual participation option or mail race packets, shirts, medals, or other unclaimed items.
We do not offer an official bag check. If you need to leave your keys at the 3W Races registration tent, you're welcome to ask our team.
Please leave valuables and other personal belongings secured elsewhere.
We don't maintain long-term lost-and-found storage. Unclaimed clothing and other items may be donated after the event.
If we find a wallet, identification, credit card, or another identifiable valuable, we'll make a reasonable effort to contact the owner and hold the item for up to one week.
In any given year, 3W Races produces 30-50 of its own events. Those events are listed here: 3W Races | 3W Owned Events 3W has an extensive support team and partners with another 50-70 events throughout the year providing consultation, timing, course management, emcee services or other event-related support.
Tutorial: Resend Confirmation Email/Receipt Did you accidentally delete your confirmation email with all the race details or need a receipt? No worries! You can send yourself a new one.
Tutorial: Change "Giveaway" E.g. Update your shirt size (your "giveaway")
We'd love your help! Volunteers make race day possible, and there are opportunities to assist with packet pickup, registration, the expo, and the course.
Visit the Volunteer page to see available shifts and sign up. City Park Classic (5k/10k & 1 Mile Walk of Hope for Pancreatic Cancer Research) Volunteer Registration
You can also support the event by donating, fundraising, or sharing the City Park Classic with friends and family.
Unfortunately, no. Our race shirts, medals, and other giveaways are ordered specifically for each event, and we do not maintain an inventory of merchandise from previous years.
We're unable to sell or replace lost, damaged, or broken race swag after an event.
Awards are presented at the published race-day awards ceremony. If you earn an award, please plan to attend the ceremony to receive it!
We do not mail awards or hold unclaimed awards for later pickup. Please check the event schedule before race day so you know when awards will be presented.
Most questions are answered right here on the website. Use the AI Chatbot in the lower right corner of your screen or the 'instant answer' button through the contact form below to have AI help you find your answer immediately. Questions emailed through the contact form to race staff may take up to 2 days for a response.
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